Lisbon, Nov. 4, 2025 (Lusa) - CTT intends to accelerate the growth and profitability of Banco CTT and plans to invest between €15 million and €18 million per year for the three-year period 2026-28, the owner Correios de Portugal (postal service) announced on Tuesday.
For the three-year period, with regard to Banco CTT, the strategy is to "accelerate growth and profitability", and in order to "achieve these aspirations", the bank "will reinforce a distinctive business model, complete its offering and boost digital to combine with a unique physical presence", Correios said in a statement.
Banco CTT's commitment to "catalysing the next cycle of growth" is based on three pillars: increasing its customer base and level of engagement, standing out in savings, and fighting for a fair share of credit.
"These growth pillars will be developed through investment in two business enablers: a hybrid distribution model and digital transformation," CTT continued, adding that Banco CTT's investment is expected to "be between €15 and €18 million per year for the period 2026-28".
Banco CTT's main objectives for 2028 are therefore to increase "the number of accounts, including 321C customers, from more than 800,000 to over one million" and "business volumes from €7.0 billion to €12-14 billion".
Other objectives are to "significantly increase pre-tax profit from €26 million in 2024 to €40-50 million in 2028" and "maintain a self-financed investment plan with 100% of earnings reinvested, resulting in a ROTE [“ Return on Tangible Equity”, a profitability metric] of approximately 12-13%".
The company, led by João Bento, is holding its Capital Markets Day 2025 today.
CTT expects to grow to become the Iberian leader in e-commerce logistics, in line with its 2026-28 strategy, and will intensify its core investment during this period, the postal service announced today.
For the 2026-28 three-year period, CTT expects to "grow to become the Iberian leader in e-commerce logistics", and to this end will evolve its operating model, "combining a complete last-mile offering with a broader presence in the value chain to foster customer loyalty".
To achieve the growth forecast for the period 2026-28, "CTT will intensify its core investment during this period," according to a statement sent to market regulator, the Portuguese Securities Market Commission (CMVM), adding that "this investment plan will aim to expand operations and service quality through strategic investments in infrastructure, out-of-home solutions and IT."
Correios de Portugal maintains "the objective of paying between 35% and 50% of net income in recurring dividends".
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