Maputo, May 26, 2025 (Lusa) - Vodacom surpassed 12 million customers in Mozambique, an increase of 6.8% in the last year, but revenues fell 12.8%, influenced by post-election tension, according to the mobile operator's report and accounts.
"Mozambique had a challenging year, with a 12.8% decline [in revenues] due to price re-evaluation and post-election tensions. Fortunately, the commercial momentum [for the Vodacom group] in Mozambique improved in March 2025, paving the way for a better fiscal year in 2026," reads the financial report for the fiscal year (2025) ended 31 March, which Lusa saw on Monday.
The international operator also stated in the document - with data from operations in Lesotho, Tanzania, the Democratic Republic of Congo, South Africa and Egypt - that Vodacom Mozambique's revenues fell by 11.1% overall (having already fallen by 11.8% in the previous fiscal year) to 20.673 million meticais (€286.4 million), compared to 23,259 million meticais (€322 million) in the previous financial year.
According to the report, Vodacom Mozambique's average revenue per customer fell to 124 meticais (€1.71) per month on 31 March 2025, down 17.9% from 151 meticais (€2.10) on 31 March 2024, as it had already fallen in the previous year.
On the other hand, at the end of March, Vodacom Mozambique had around 12,453,000 customers, compared to 11,658,000 in March 2024 and 10,742,000 in 2023.
"As expected," Vodacom said that business in Mozambique was "impacted by post-election tensions" - contesting the process surrounding the general elections on 9 October - although it acknowledged that the "momentum of peace efforts" would allow for "better prospects for the 2026 fiscal year."
In the previous year's report, ending 31 March 2024, Vodacom Mozambique also saw revenues fall despite the number of customers rising. The telecommunications group's management had already acknowledged that this was a "disappointing performance".
"With service revenues declining during the year, recent regulatory reforms on pricing should significantly improve market prospects," said the financial report for the fiscal year ended 31 March 2024, reported last year by Lusa.
Because of strong popular opposition to last year's tariff increases involving the three mobile network operators, Mozambique's government instructed the National Communications Institute of Mozambique at the end of May 2024 to reverse the increase, which has remained in place since then.
Vodacom Mozambique has been operating in telecommunications - one of three companies operating in the country - since 2003, with Vodacom International (85%) as its shareholders and local partners such as Empresa Moçambicana de Telecomunicações (1.99%), Intelec Holdings (6.5%) and Whatana Investments (6.5%).
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