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ANSA - ارتفاع أرباح شركة 'ايلى كافيه' بنسبة 67.2%
(أنسامد) - مارس 27 - روما - ذكرت شركة صناعة القهوة الإيطالية والتي يقع مقرها في تريست" إيلى كافيه" إن أرباح المجموعة لعام 2023 ارتفعت بنسبة 67.2% إلى 23.7 مليار يورو مقارنة بعام 2022 حيث ارتفعت الأرباح بنسبة 5.7% إلى 595.1 مليون يورو. ...
NNA - Inauguration de l'exposition ‘Journal of Times | Journal of Present Times’ by Nadim Karam
ANI-L'exposition "Journal of Times|Journal of Present Times",qui a ouvert ses portes aux Usines Abroyan le 27 mars 2024,raconte l'histoire des 30 années de pratique ...
NNA - برونزيتان للبنان من الدورة الدولية للناشئين والناشئات في كرة الطاولة
وطنية - أحرز لبنان ميداليتين برونزيتين في اليوم الثاني من الدورة الدولية للناشئين والناشئات في كرة الطاولة التي ينظمها الاتحاد اللبناني للعبة تحت اشراف الاتحاد الدولي على طاولات "ثانوية الكوثر الرياضية الدولية" في بيروت بمشاركة نحو ماية لاعب ولاعبة من العديد من الجنسيات. ...
ANSA - Italian companies more robust in face of shocks says Istat
Italian companies have proved to be proved "more resilient in the face of the shocks" posed by the COVID-19 pandemic and the war in Ukraine,...
ANSA - بارما إلى نهائيات عاصمة الشباب الأوروبى 2027
(أنسامد) - مارس 28 - روما - تأهلت مدينة بارما لنهائيات عاصمة الشباب الأوروبى 2027 وهى تتنافس مع 5 مدن أوروبية وهى كيشيناو فى مولدوفا وفوينلابرادا ومالقا فى إسبانيا وسكوبى فى مقدونيا الشمالية .
وسيتم الكشف عن المدينة الفائزة فى نوفمبر 2024. ...
NNA - MasterCard report finds human connections and technological innovation are key for cities of the future
NNA–Three in four people would be happier living in a smart and connected city,according to a new report by Mastercard,which features insights related to human...
NNA - طموحات لابن مؤسسة الجيش اللبناني نزار القاضي في بطولة العالم للدوياتلون
وطنية - يضع اللبناني نزار القاضي نصب عينيه المشاركة في بطولة العالم في مسابقة الدوياتلون(المسابقة المركبة من ركض ثم ركوب الدراجة الهوائية فركض)، التي ستقام في اوستراليا في 18 آب المقبل، ليكون بين نخبة المشاركين من اكثر من خمسين دولة من جميع انحاء الكرة الأرضية....
ANSA - Tennis: Sinner eases into Miami Open semi-finals
Italian tennis sensation Jannik Sinner eased into the semi-finals of the Miami Open on Wednesday,beating Czech Tomas Machac6-4,6-2.
The world number three will face Daniil Medvedev...
ANSA - بايرن ميونخ يسعى للتعاقد مع فيكايو توموري
(أنسامد)-مارس 27-روما-أعلن بايرن ميونخ اهتمامه بالتعاقد مع فيكايو توموري، مدافع الميلان، في الصيف المقبل، وذلك في ظل رغبته في تدعيم دفاعه للمرحلة القادمة.
هذا وتبلغ قيمة توموري 40 مليون يورو، وهو ما يفتح باب ترحيب الميلان ببيعه لإنعاش خزينته لعقد صفقاته في فترة الانتقالات الصيفية المقبلة....
NNA - Nadim Karam's 'journal of times | Journal of present times' exhibition chronicles 30 years of turbulent history and human experience
NNA - Nadim Karam's latest exhibition, "Journal of Times | Journal of Present Times," unveiled at Abroyan Factories, offers a poignant narrative encapsulating three decades...
NNA - مؤتمر في جامعة الكسليك عن 'الجرائم المالية والاقتصاد النقدي'
وطنية - نظم مركز البحوث والدراسات الإستراتيجية في الجيش اللبناني وجمعية Rethinking Lebanon بالتعاون مع جامعة الروح القدس – الكسليك، مؤتمرا بعنوان "الجرائم المالية والاقتصاد النقدي"، في حرم الجامعة، شارك فيه عدد من الخبراء والاختصاصيين في الاقتصاد والتكنولوجيا المالية ومجال مكافحة الجرائم المالية، ...
ANSA - Consumer confidence down, business confidence up - Istat
Istat said Thursday that consumer confidence in Italy has fallen this month,but business confidence is on the rise again.
The national statistics agency said its consumer...
ANSA - ترميم كهف الحيوانات والألعاب المائية في فيلا كاستيلو
(أنسامد) - مارس 28 - روما - جرت أعمال ترميم مغارة الحيوانات بحديقة فيلا ميديتشى دى كاستيلو تزامناً مع ذكرى مرور 450 عاماً على وفاة كوزيمو الأول دى ميديتشى الدوق الاكبر لتوسكانا.
وتضم الفيلا المقر الحالى لأكاديمية ديلا كروسكا. ...
NNA - Discussion on women's economic empowerment in Lebanon’s industrial sector at AUB
NNA-The Center for Women in Business at the Suliman S.Olayan School of Business(OSB) at the American University of Beirut(AUB),in cooperation with the International Labour Organization(ILO)...
NNA - الرابطة اللبنانية لسيدات الأعمال LLWB اختتمت مشروع WOMEN ON BOARD بالتعاون مع السفارة البريطانية
وطنية - اختتمت الرابطة اللبنانية لسيدات الأعمال LLWB، خلال احتفال أقامته في فندق 'موفنبيك'، المرحلة الأولى من مشروع Women On Board الذي نفذته، بالتعاون مع السفارة البريطانية، وهو يهدف إلى تعزيز مشاركة المرأة في مجالس إدارة النقابات والجامعات والمنظمات. ...
ANSA - Alessandro Michele new Valentino creative director
Former Gucci designer Alessandro Michele was named Valentino's creative director Thursday replacing Pierpaolo Piccioli who stepped down as the maison's chief stylist earlier this month....
ANSA - وفاة النحات الإيطالى جوليانو فانجى
(أنسامد) - مارس 28 - روما - توفى النحات الإيطالى الشهير جوليانو فانجى عن عمر يناهز 93 عاماً.
ولد جوليانو عام 1931 بمدينة باربيرينو دى موجيلو ثم انتقل الى بيزارو منذ أكثر من 50 عاماً. ...
Lusa - Business News - Portugal: Metro franchise extended until 2030
Lisbon, March 28,2024 (Lusa) - Portugal's government will extend the concession of the public passenger transport service to the Metropolitano de Lisboa company until 2030,...
Lusa - Business News - Portugal: Stock market closes today's trading green like other Europen bourses
Lisbon, March.28,2024 (Lusa) - The Lisbon stock market closed higher on Thursday, with the PSI index gaining 0.06% to close the day at 6,280.50 points,...
CNA - وزيرة الزراعة: قبرص معرضة لتأثيرات تغير المناخ
قالت وزيرة الزراعة والتنمية الريفية والبيئة الدكتورة ماريا بانايوتو في كلمتها التي ألقتها في حدث نظمته هيئة الأرصاد الجوية في محطة أثالاسا بمناسبة اليوم العالمي للأرصاد الجوية، إن قبرص معرضة بشكل خاص لتأثيرات تغير المناخ. ...
Lusa - Business News - Portugal: Israeli company Busway wins Coimbra bus franchise
Coimbra, Portugal, March.28,2024(Lusa)- Busway, a subsidiary of the Israeli group Afifi, has won the tender for public road transport in the Coimbra Region Intermunicipal Community,...
CNA - الرئيس الإستوني يجتمع مع أعضاء اللجنة المعنية بالمفقودين
عقد الرئيس الاستوني آلار كاريس الموجود في قبرص في زيارة رسمية، عقد اجتماعاً اليوم الخميس مع أعضاء اللجنة المعنية بالأشخاص المفقودين وتم اطلاعه على عمل اللجنة.قال العضو القبرصي اليوناني في اللجنة المعنية بالمفقودين ليونيداس بانتيلييس في معرض رده على سؤال لوكالة الأنباء القبرصية عن الاجتماع،...
Lusa - Business News - Mozambique: Central banks pays €41.6M to domestic 'hidden debt' creditors
Maputo, March 28,2024(Lusa) - The Bank of Mozambique has paid at least $45 million (€41.6 million) to national financial institutions that lent money to Proíndicus,...
Lusa - Business News - Portugal: More than 1,000 types of farm products, 230 kinds of tomato registered
Lisbon, March.28,2024(Lusa) - Portugal has more than a thousand names of agricultural and horticultural species registered in 2024, with tomatoes accounting for more than 230,...
Lusa - Business News - Portugal: Re-elected tourist boss to focus on new airport, TAP privatisation
Lisbon, March 28, 2024 (Lusa) - The re-elected president of the Portuguese Tourism Confederation (CTP), Francisco Calheiros, who will lead the organisation until 2027, ...
Lusa - Business News - Portugal: Rating agency DBRS expects bank profits to stay strong
Lisbon, March 28, 2024 (Lusa) - Rating agency Morningstar DBRS wrote in an analysis released on Thursday that the performance of Portuguese banks should normalise...
Lusa - Business News - Portugal: António Pires de Lima ree-elected as president of motorway franchise
Lisbon,March 28,2024(Lusa)-António Pires de Lima has been re-elected chairman of the Board of Directors of Brisa Concessão Rodoviária (BCR) for the three-year period 2024-2026, ...
Lusa - Business News - Cabo Verde: Government announces fishwives-day
Praia, March.28,2024(Lusa)-The government of Cabo Verde has established 17 May as National Fishwives' Day, in recognition of the importance of the activity for the country,...
Lusa - Business News - Portugal: Miners threaten to strike, managers threaten lay-off
Covilhã, Portugal, March 28, 2024 (Lusa) - Workers at the Panasqueira mine in Covilhã handed in a third strike notice on Thursday until 28 April...
Lusa - Business News - Cabo Verde: Country's pavilion at Qatar Expo gets commendation
Praia, March.28,2024(Lusa) - Cabo Verde's pavilion at Expo 2023 in Doha, Qatar, has received a commendation for its theme, linked to agriculture and the sea,...
Lusa - Business News - Portugal: Climate justice meet in Boticas to support fight against lithium mine
Boticas, Vila Real, Portugal,March.28,2024(Lusa)- The 2024 edition of the National Meeting for Climate Justice (ENJC) will take place between 5 and 7 April in Boticas,...
Lusa - Business News - Cabo Verde: International training centre mooted for boarding, search of ships
Praia, March.28,2024 (Lusa) - The Atlantic Centre, an initiative of the Portuguese state that brings together 23 countries, is advocating the creation in Cabo Verde,...
CNA - سفينة المساعدات الإنسانية الثانية تغادر لارنكا إلى غزة نهاية الأسبوع
علمت وكالة الأنباء القبرصية أنه من المقرر أن تغادر السفينة الثانية ميناء لارنكا لتوصيل المساعدات الإنسانية إلى غزة في نهاية الأسبوع.
وفقا للمعلومات التي حصلت عليها وكالة الأنباء القبرصية، يتوقع أن تغادر السفينة جنيفر، وهي السفينة الثانية التي تحمل مساعدات إنسانية إلى غزة عن طريق البحر...
CNA - الرئيس خريستوذوليديس: ميناء غزة قد يكون جاهزاً قبل الأول من مايو
قال رئيس الجمهورية نيكوس خريستوذوليديس اليوم الخميس إنه من المحتمل أن يكون الميناء الذي يتم إنشاؤه في غزة كجزء من الممر البحري لإيصال المساعدات الإنسانية، جاهزا قبل الأول من أيار/مايو. ...
Lusa - Business News - Portugal: Commercial rents, prices up 20% from 2019 even as supply doubles - study
Lisbon,March.28,2024(Lusa)-Rental and selling prices for offices and shops in Portugal rose by around 20% between 2019 and 2023, even with supply in these two property...
Lusa - Business News - Portugal: Price of petrol per litre in Azores region to rise 3.9c, diesel 1.7c
Angra do Heroísmo, Portugal, March 28,2024 (Lusa) - The price of petrol per litre in Portugal's Azores region will rise by 3.9 cents on Monday...
Lusa - Business News - Portugal: Lisbon stocks trading lower; EDP Renováveis, Mota-Engil lead losses
Lisbon, March 28, 2024 (Lusa) - The Lisbon stock market was trading lower on Thursday morning, with shares in EDP Renováveis and Mota-Engil down 0.97%...
Lusa - Business News - Angola: Central bank adopts new rules on preventing, combating money laundering
Luanda, March 28, 2024 (Lusa) - Angolan financial institutions must obtain and keep information on individual transactions of more than US$15,000 (€13,000), ...
Lusa - Business News - Portugal: Cocoa prices continue to skyrocket, may go higher - analysts
Lisbon,March 28,202(Lusa)-The price of cocoa on the international markets has soared by 150% since the beginning of the year and has touched US$10,000 per tonne...
Lusa - Business News - Portugal: Alleged network exploiting immigrants in Alentejo to go on trial
Beja,Portugal,March.28,2024(Lusa)-A total of 48 of the 51 official suspects in a case involving an alleged network that hired immigrants for agriculture in the Portugal's Alentejo...
Lusa - Business News - Portugal: Faro district business turnover rose 13% YoY during MotoGP Grand Prix
Lisbon,March 28,2024(Lusa)-Business turnover in the Faro district rose by 13% during the MotoGP Portuguese Grand Prix, which took place at the Algarve National Autodrome ...
CNA - مجلس الوزراء في جلسة استثنائية اليوم لتمديد إجراءات الدعم
ينعقد مجلس الوزراء اليوم الخميس في جلسة استثنائية للموافقة على حزمة جديدة من إجراءات معينة من شأنها تخفيف الضغوط الناجمة عن ارتفاع الأسعار.
وفقاً لمصادر وكالة الأنباء القبرصية، أن الحكومة لن تقوم بتجديد ضريبة صفر على الوقود والتي تنتهي في نهاية آذار/مارس، ولكنها ستجدد الدعم الحكومي...
Lusa - Business News - Portugal: Top newspaper headlines on Thursday, 28 March
Lisbon, March.28,2024(Lusa)- A new speaker of parliament is elected at the fourth vote, Portugal’s president dissolves Madeira’s regional parliament and calls for early elections ...
Lusa - Business News - Portugal: Rights of passengers with cancelled flights not being applied - watchdog




Lisbon, July.5,2022(Lusa) – Portugal's consumer watchdog Deco on Tuesday urged the ministry of infrastructure and the national civil aviation authority to intervene to safeguard the interests of passengers affected by flight cancellations in Lisbon, whose right to assistance "is not being applied".
"This is not a new situation, as disruptions and problems at [Lisbon] airport have unfortunately been increasingly constant. What concerns us are the responses that are always being given to passengers and, above all, the fact that they have rights that are not applied and that it is necessary to have contingency plans prepared either by the airport infrastructure, or by the carriers themselves, to guarantee the right to assistance", the coordinator of the legal department of Deco - Consumer Protection Association told Lusa news agency.
According to Paulo Fonseca, following "several dozens" of complaints from passengers received over the weekend, the association today sent letters to the ministry of infrastructure and housing and the national civil aviation authority (ANAC) calling for "a swift and effective intervention to safeguard the interests of passengers through all mechanisms".
"This weekend we received dozens of complaints, which demonstrates that passengers are having difficulty exercising their own rights," he told Lusa, adding that the airport in question is Lisbon's Humberto Delgado Airport, as "there have been no complaints regarding other airports".
As he stressed, air passengers "have a set of rights that are fixed and automatically applicable in situations of cancellation, denied boarding [due to so-called 'overbooking'] or delays of more than three hours", including the right to assistance and, although with some exceptions, the right to compensation.
In the case of the right to assistance, although the applicable European regulation provides that the passengers affected must be guaranteed "meals and refreshments in reasonable proportion to the waiting time" and "hotel accommodation if a stay of one or more nights becomes necessary", the reports made to Deco point to the mere delivery of vouchers that passengers can only use at the airport and the refusal to guarantee accommodation because allegedly "there is no accommodation available nearby".
"Giving a voucher to a passenger to use at the airport itself when the consumer only has a flight in three days is unacceptable from the point of view of protecting consumer rights. It is necessary to strengthen this right to assistance and also to hotel accommodation", argued Paulo Fonseca.
In this sense, in the letter sent to Pedro Nuno Santos' ministry, Deco stresses the "need to impose on both carriers and airport infrastructure the implementation of contingency plans at different levels, depending on the degree to which passengers are affected and the nature and duration of the disruptive situation", in order to "ensure assistance and other consumer rights".
"These plans should also define measures aimed at the existence of structures and mechanisms for support and information appropriate to the needs felt by passengers when facing situations of delay or cancellation of flights," reads the missive, to which Lusa had access.
The aim is that, in case of need, "these contingency mechanisms are immediately activated and have, for example, a set of hotel establishments prepared to receive passengers".
With regard to the right to compensation, the coordinator of Deco's legal department explains that this can range from 250 euros to 600 euros, "depending on the type of flight and the distance", and states that it is not applicable in some situations, "particularly in the event of extraordinary circumstances that cannot be attributed to the carrier itself, such as bad weather, a terrorist attack, war or the situation experienced last year with the pandemic, with the imposition of flight cancellations".
In this case, the association says it has denounced in the letter to ANAC the "doubts" it maintains regarding the justifications - or lack of them - given to passengers affected by delays or cancellations.
"As several reasons have been given to justify cancellations, many of them that are not true extraordinary circumstances, it seems to us that the right to compensation is being avoided," explained Paulo Fonseca.
According to him, "carriers have to give detailed information to passengers on the status of flights", and there are "mechanisms that allow them, through contact forms, to access passenger data and contact them directly to give them all the information in good time".
According to the head of Deco, in the case of TAP - whose flights have been among the most affected in Lisbon - they have pointed out "constraints in other airports, constraints in the handling service and even constraints related to a private jet". "In other words, there is no assessment of what the real cancellation situations are, and of each flight in particular," he said.
Paulo Fonseca said he was particularly "concerned" because "this is already a recurring situation", which means that "consumers are already afraid of travelling by plane because they do not know if they will be able to get a flight in time and with capacity to board". He warned that if it is already possible to "predict that the summer will be disruptive, it is also known that at Christmas and the new year the situation will be repeated".
PD/AYLS // AYLS
Lusa


Agency : LUSA

Date : 2022-07-06 10:15:00







 

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